Home | Customer Support | Frequently Asked Questions

We understand that making a large home purchase like a luxury bed is a decision that takes a considerable amount of research and forethought, which is why we like to help our customers by answering any questions they might have about their purchase. Below, we've compiled a few of the most common questions and answers that we receive about our products. Feel free to browse, and if you don't see a question that you might have, please contact us so we can get you any information you might need. As always, we thank you for your consideration in our company!

What Is Memory Foam?
Memory foam is a synthetic polyurethane foam material treated with certain types of non-toxic ingredients which add an increase in weight or density to the foam. However, there are many features along the way that will help determine what type of memory foam you need. For more information about our memory foam, please visit our Memory Foam Page.

How Does Memory Foam Density Factor Into Beds?
The weight of foam is determined by the amount of non-toxic ingredients used in the creating of the polyurethane visco. The more ingredients, the more reactive it will be to your body. This density will determine the firmness and the responsiveness to temperature and pressure of the material; this is done through utilizing the weight in pounds per cubic foot. Tropical comfort pressure relieving sleep systems only consist of the highest quality 5.3LB density memory foam.

What Should I Look For In A Quality Mattress?
Obviously it is important to allow the memory foam to do what it was designed for. Allowing proper contouring of your body shape and therefore reducing pressure placed on the areas of your body that get the most pressure applied for example shoulders, Hips and knees. However, Memory foam distributes your weight over every inch of the mattress. It is temperature sensitive meaning it will properly conform once your body heat is applied therefore correctly aligning your body and increasing circulation, Reducing allergies, Improving health and quality of life.

What Are The Major Comparisons Of Spring Mattresses vs. Memory Foam Mattress?
While a spring mattresses have been around for decades, Memory foam sleep systems are more and more popular due to their unsurpassed comfort and overall body and pressure relieving support. While spring mattresses can feel nice to sit or lay on, they will not offer any support comparable to the body contouring and spinal support that memory foam will offer. It will actually cause a bouncing effect and bend when pressure is applied without conforming to the specific curves of the body. Springs will bend and lose their shape and even break over time.

What Are The Major Comparisons Of Latex Foam Mattresses vs. Memory Foam Mattresses?
Latex foam has a higher elasticity or resiliency than memory foam. The result is that latex will feel springier and memory foam will feel more supportive and comfortable. Memory foam will not push back up against your body upon lying down once again eliminating harmful pressure points being applied. Allergies to latex can be triggered, but usually upon skin contact, Memory foam is a hypoallergenic material taking away the risk of allergic reactions and virtually eliminating pressure points.

What Are The Major Comparisons of Air Mattresses vs. Memory Foam Mattresses?
Air mattresses have also become trendier due to the interesting concept of being able to change the comfort of your mattress with a Remote. Many air beds you can adjust both sides of the bed to different firmnesses but this adjustment is actually only changing the amount of air pressure applied to your body. Unfortunately, an air mattress will have many parts that often break. The internal air bags giving imitation support are also prone to getting mold without constant maintenance and cleansing of the air bags. Inhalation of mold can be very dangerous for this reason you will find the fine print of the warranties to contain less coverage. Also, you cannot get the same contouring pressure relieving support that you will get with memory foam, as air beds do not contour to your body. In fact, it is more similar to a spring bed in that it will cause a bouncing effect and bend push the air to the sides when pressure is applied without conforming to the curves of the body. This is because air displaces to the sides of the body, leaving the middle with minimal support. Memory foam is the only substance that can accomplish complete contouring of the body without imitating support.

Will Memory Foam Cause Me To Sleep Warmly?
Competitors in the air bed or coil industry attempt to scare consumers by stating memory foam sleeps warm. Tropical Comfort sleep systems use a cool technology airflow chamber that separates the memory foam layer and the base layer foam. This chamber allows air to flow through the open cells creating the optimum air circulation and surface temperature reduction.

Traditionally, cotton pillow top mattresses will sleep three to four degrees cooler than a properly made memory foam sleep system. However, cotton pillow top mattresses cannot give you a pressure relieving sleep experience.

The top sellers for airbed companies and/or coil companies have begun to use memory foam pillow tops, without airflow systems. To mask the pressure beneath the surface and this actually increases the temperatures do to the lack of airflow.

Is Memory Foam Really The Best Support For Achy Backs & Joint Pain?
When you take into consideration the amount of pressure you place on your shoulder and hips if you are a side sleeper, neck if you are a stomach sleeper or lower back if you are a back sleeper, you will realize that visco-elastic temperature sensitive material will offer the best reduction of pressure placed on your joints by conforming them without applying pressure to them. If you are looking for a very sanitary and structurally correct way of sleeping Tropical comfort offers a full line of pressure relieving sleep systems offers a industry leading warranty backed by the best in customer service.